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Terms and Conditions

Effective Date: June 26, 2025

Version 1.0

Please read these terms and conditions carefully before using LeverEdge

LeverEdge Terms and Conditions

Effective Date: June 26, 2025

1.Introduction

These Terms and Conditions ("Terms") govern your access to and use of LeverEdge ("the Service"), an AI-powered sales coaching and deal evaluation tool. The Service is provided by Ricavvo, LLC ("Ricavvo," "we," "us," or "our"), a limited liability company organized under the laws of North Carolina.


By accessing or using LeverEdge, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service.

2.Service Description

LeverEdge is an artificial intelligence (AI) assistant designed to evaluate sales deals using Ricavvo's proprietary methodology. It assigns deal probability scores based on predefined frameworks and provides deal analysis, coaching, and strategic recommendations to help improve sales outcomes.

3.Account Registration and Security

3.1Account Creation

To access LeverEdge, you must register for an account and provide accurate, current, and complete information.

3.2Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify Ricavvo immediately of any unauthorized use of your account or any other breach of security.

3.3Single User Account

Each individual is permitted to register only one email account with LeverEdge. Account sharing is strictly prohibited; only one person may use each registered account.

3.4Account Termination

Ricavvo reserves the right to cancel any account at any time, for any reason, at its sole discretion. If Ricavvo cancels a paid subscription without cause, a prorated refund will be issued for any prepaid but unused portion of the subscription period.

4.Subscription and Billing

4.1Free Trial

Ricavvo offers a 14-day free trial of LeverEdge. At the conclusion of the trial period, your account will automatically convert to a paid subscription plan unless you cancel your subscription before the trial ends.

4.2Subscription Plans

LeverEdge is offered on a subscription basis, with payment due in advance.


Monthly Subscription: Automatically renews each month until canceled by you.

Annual Subscription (when available): Automatically renews each year until canceled by you.

4.3Payment Processing

All payments for the Service are processed through Stripe, our third-party payment processor. By providing your payment information, you authorize Ricavvo to charge your designated payment method for all subscriptions you maintain.

4.4No Refunds

Except as explicitly stated in Section 3.4 regarding account termination by Ricavvo, Ricavvo does not offer refunds for any subscription fees. Your sole remedy for dissatisfaction with the Service is to cancel your subscription. Upon cancellation, you will retain access to LeverEdge until the end of your current billing period.

4.5Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will terminate, and you will no longer be charged.

5.Data Privacy and Security

5.1Privacy Policy

Your use of LeverEdge is subject to Ricavvo's Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy to understand our practices regarding your data.

5.2Data Processing

You acknowledge that LeverEdge processes sales data, which may include deal information, contact details, and other business-related information you provide to the Service.

5.3Security Measures

Ricavvo implements commercially reasonable security measures designed to protect your data. However, no data transmission or storage system can be guaranteed to be 100% secure. Ricavvo cannot guarantee the absolute security of your data.

5.4Data Access

You agree that Ricavvo may access your data at any time for purposes including, but not limited to, maintenance, auditing usage, ensuring compliance with these Terms, or for any other reason Ricavvo deems appropriate in its sole discretion.

6.Acceptable Use

6.1Lawful Purposes

You agree to use LeverEdge only for lawful purposes and in strict accordance with these Terms.

6.2Prohibited Activities

    You shall not, directly or indirectly:


  • Use the Service to violate any applicable local, state, national, or international laws or regulations.
  • Attempt to gain unauthorized access to LeverEdge, other user accounts, or its related systems or networks.
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Upload, transmit, or introduce any malicious code, viruses, or harmful software.
  • Attempt to test the vulnerability of the Service's systems or networks.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of LeverEdge.
  • Use insights or information derived from LeverEdge for the development or promotion of competitive products or services.
  • Publish benchmark data or use LeverEdge for benchmarking or competitive analysis purposes without explicit written consent from Ricavvo.
  • Attempt to customize LeverEdge or create unauthorized integrations with the Service.
  • Share your account credentials or otherwise allow multiple individuals to access or use a single user account.

7.Intellectual Property Rights

7.1Ownership

LeverEdge, including its proprietary methodology, algorithms, scoring framework, software, content, and all associated intellectual property rights, is and shall remain the exclusive property of Ricavvo, LLC.

7.2Limited License

These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes only. These Terms do not grant you any rights to use Ricavvo's trademarks, logos, domain names, or other brand features.

7.3Feedback

If you provide any feedback, comments, suggestions, or ideas regarding LeverEdge ("Feedback"), you grant Ricavvo a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any form, media, or technology, without any obligation or compensation to you.

8.Integrations and Customizations

8.1Authorized Integrations Only

No unauthorized integrations with LeverEdge are permitted. Only integrations specifically offered, configured, and approved by Ricavvo are allowed.

8.2No Unauthorized Customization

Customization or modification of LeverEdge is strictly prohibited unless explicitly authorized in writing by Ricavvo.

9.Data Usage and Model Training

9.1Anonymized Data

You grant Ricavvo permission to use anonymized and aggregated data derived from your use of LeverEdge to improve, operate, and enhance the Service. This data will not identify you personally.

9.2AI Model Training

Ricavvo may use deal information and interactions with LeverEdge to train and enhance its AI models, algorithms, and proprietary methodologies. Ricavvo will implement appropriate safeguards to protect confidential information during this process.

10.Limitation of Liability

10.1Advisory Nature

LeverEdge provides recommendations and probability assessments based on the information you provide. These are advisory in nature, and Ricavvo does not guarantee specific sales outcomes, increased revenue, or any particular business results. Final business decisions remain your sole responsibility.

10.2Exclusion of Damages

    To the maximum extent permitted by applicable law, Ricavvo shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:


  • Your access to or use of, or inability to access or use, LeverEdge;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use, or alteration of your transmissions or content.

10.3Cap on Liability

In no event shall Ricavvo's total liability for any claims arising out of or relating to these Terms or your use of LeverEdge exceed the amounts paid by you to Ricavvo for the Service during the twelve (12) months immediately preceding the date the claim arose.

11.Disclaimers

11.1"As Is" Basis

LeverEdge is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

11.2No Warranties

    Ricavvo does not warrant that:


  • LeverEdge will meet your specific requirements or expectations.
  • The Service will be uninterrupted, secure, or error-free.
  • Any defects or errors will be corrected.
  • The results that may be obtained from the use of the Service will be accurate or reliable.
  • The quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations.

12.Term and Termination

12.1Duration

These Terms remain in effect until terminated by you or Ricavvo as described herein.

12.2Termination by Ricavvo

Ricavvo may terminate or suspend your access to LeverEdge immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

12.3Effect of Termination

Upon termination, your right to use LeverEdge will immediately cease. All provisions of these Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination.

13.Changes to Terms

13.1Modification Rights

Ricavvo reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13.2Acceptance of Changes

By continuing to access or use LeverEdge after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Service.

14.Governing Law and Dispute Resolution

14.1Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

14.2Jurisdiction

Any disputes arising out of or relating to these Terms or LeverEdge shall be resolved exclusively in the state or federal courts located in North Carolina, United States.

15.Miscellaneous

15.1Entire Agreement

These Terms constitute the entire agreement between you and Ricavvo regarding LeverEdge and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

15.2Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

15.3No Waiver

Ricavvo's failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

15.4Assignment

You may not assign or transfer these Terms or your account without Ricavvo's prior written consent. Ricavvo may assign these Terms without restriction.

16.Contact Information

If you have any questions about these Terms, please contact us at:


Ricavvo, LLC

609A Piner Rd

Suite 308

Wilmington, NC 28409

support@ricavvo.com

This document was last updated on June 26, 2025

For questions about these terms, please contact us at: support@ricavvo.com